How We Can Help

We’re here to make sure you’re never stuck for long. Whether it’s a quick question, a technical hiccup, or a deep dive into best practices, our Support team is just a click or call away.

Your success is our priority, and we’ve built multiple ways for you to reach us – choose whatever works best:

📧

Email Support

Shoot us a note at [email protected] and our Support Engineers will get back to you quickly.

No bots, no black holes—just real humans who understand SpyCloud inside and out.

🎫

Submit a Ticket

Log into the SpyCloud Portal to open a support ticket.

This is the best way to track the progress of an issue, attach files, and see status updates in real time.

☎️

Call Us

Prefer talking it out? Give us a ring between 8am–6pm CST, Monday–Friday.

1-800-513-2502 and press #5 to reach Support directly.

🤝 Our Promise

Responsive: We know time matters, and we move fast.
Expert: Our team lives and breathes identity intelligence.
Human: No canned scripts – just smart people who care about your outcomes.