Logging
SpyCloud Active Directory Guardian (ADG) generates several logs to assist with general operation and debugging purposes.
🛠️ Installation Log
- Created during installation
- Path: C:\ProgramData\SpyCloud\AD Guardian\7\Logs\installer.log.txt
NOTE
This file can be used to troubleshoot installation issues and should be shared with SpyCloud support if you are reporting such issues.
📖 General Log
The General Log provides a history of ADG activity. Events recorded include:
- Scan report could not be saved to database
- Scan completion/failure email could not be sent
- User email notification failed
- User matched but groups could not be loaded (excluded from remediation)
- Scan report CSV could not be saved to disk
- Password reset failed
- User disable failed
- Okta password reset failed
- Scan canceled
- Scan completed
- Scan failed
- User could not be scanned (e.g., AD load error or API failure like NIST)
- Scan started
- Telemetry could not be sent to SpyCloud
👤 User Actions Log
Captures any user-related activity during remediation:
- Actions at the conclusion of a scan
- Actions applied manually from the Scan Results page
🐞 Debug & Extended Logging
- Logs stored at: C:\ProgramData\SpyCloud\AD Guardian\7\Logs
- Format:
debug.YYYYMMDD.txt YYYY= yearMM= monthDD= day- Multiple runs per day append to the same file
🔧 Extended Logging
If you encounter difficulties, you may be asked to enable Extended Logging.
- Enable via a checkbox under Advanced Settings in Manual Scan and Scheduled Scan configuration screens.
- Captures more granular details of ADG operations.
📋 Extended Logging Messages
Extended logging captures:
- When a user is scanned and whether they matched
- Scan completion/failure email could not be sent (missing required variables like
To) - Scan completion/failure email sent, but optional variables (e.g.,
Reply To) could not be substituted - User email sent successfully
- User email failed (missing required fields like
To) - User email sent but optional fields (like
Reply To) could not be substituted - User password reset attempted
Updated 4 months ago