Logging
SpyCloud Active Directory Guardian (ADG) generates several logs to assist with general operation and debugging purposes.
🛠️ Installation Log
- Created during installation
- Path: C:\ProgramData\SpyCloud\AD Guardian\7\Logs\installer.log.txt
 NOTE
This file can be used to troubleshoot installation issues and should be shared with SpyCloud support if you are reporting such issues.
📖 General Log
The General Log provides a history of ADG activity. Events recorded include:
- Scan report could not be saved to database
- Scan completion/failure email could not be sent
- User email notification failed
- User matched but groups could not be loaded (excluded from remediation)
- Scan report CSV could not be saved to disk
- Password reset failed
- User disable failed
- Okta password reset failed
- Scan canceled
- Scan completed
- Scan failed
- User could not be scanned (e.g., AD load error or API failure like NIST)
- Scan started
- Telemetry could not be sent to SpyCloud
 
👤 User Actions Log
Captures any user-related activity during remediation:
- Actions at the conclusion of a scan
- Actions applied manually from the Scan Results page
 
🐞 Debug & Extended Logging
- Logs stored at: C:\ProgramData\SpyCloud\AD Guardian\7\Logs
- Format: debug.YYYYMMDD.txt
- YYYY= year
- MM= month
- DD= day
- Multiple runs per day append to the same file
🔧 Extended Logging
If you encounter difficulties, you may be asked to enable Extended Logging.
- Enable via a checkbox under Advanced Settings in Manual Scan and Scheduled Scan configuration screens.
- Captures more granular details of ADG operations.
📋 Extended Logging Messages
Extended logging captures:
- When a user is scanned and whether they matched
- Scan completion/failure email could not be sent (missing required variables like To)
- Scan completion/failure email sent, but optional variables (e.g., Reply To) could not be substituted
- User email sent successfully
- User email failed (missing required fields like To)
- User email sent but optional fields (like Reply To) could not be substituted
- User password reset attempted
Updated 2 months ago