This guide walks you through the most common account settings in the SpyCloud Portal: Language Preferences, SSO, Two-Factor Authentication (2FA), and Roles & Permissions.

🌍 Your Language Preference

Choose the language you’re most comfortable with for a better Portal experience.

• Open Account Settings in the Portal.
• Locate Language and select your preferred option.
• Save your changes — the Portal will reflect your new language settings.

💡

If you work across regions, we recommend setting a team-wide default and documenting it internally so everyone sees consistent labels and menus.

🔐 Single Sign-On (SSO)

Use SSO to streamline and secure authentication for your team.

• Make sure your identity provider (IdP) is configured for the SpyCloud application.
• Assign the application to the users or groups who need access.
• Users with company-domain emails will be directed through SSO at sign-in.

Tips

• If a user can’t access via SSO, verify group membership and app assignment in your IdP.
• For VIPs or contractors, consider whether SSO is required or whether an exception process exists in your org.

🧭 Two-Factor Authentication (2FA)

Add an extra layer of security with an authenticator app (recommended).

Enable 2FA

1. Go to Account Settings.
2. Select Enable Two-Factor Authentication.

3. If you don’t have an authenticator app installed yet, use the links provided in the Portal to download one.
4. Scan the QR code with your authenticator app.
5. Enter the one-time code displayed in your app to complete setup.

Troubleshooting

• Update your authenticator app.
• Remove the SpyCloud entry in your app and rescan the QR code.
• Carefully retype the one-time code (avoid formatting spaces or autocorrect).
• Clear your browser cache and try again.

✅

We recommend enforcing 2FA for users with elevated privileges (Admins/Owners).

🧑‍💼 Roles & Permissions

Set the right level of access for each team member.

Administrator Role

• Manages subscription information
• Sets notification preferences
• Handles team management (adding/deleting users)

User Role

• Accesses the dashboard
• Views breached data
• Performs data exports

🔒

Apply the principle of least privilege: only give admin rights to those who truly need them.

✅ Summary

• Language — set a comfortable default for the whole team.
• SSO — assign the SpyCloud app in your IdP for seamless sign-in.
• 2FA — enable and enforce for stronger protection.
• Roles — grant Administrator only as needed.