CAP User Exposure API

Healthcare organizations manage vast numbers of patient and user accounts across electronic health record (EHR) systems, patient portals, telehealth platforms, and billing systems. These accounts often contain highly sensitive data—protected health information (PHI), insurance details, and payment methods –that, if compromised, can have severe consequences including identity theft, financial fraud, and regulatory penalties.

SpyCloud empowers healthcare providers to combat account takeover (ATO) fraud targeting patients, providers, and administrative staff. Cybercriminals who gain unauthorized access to healthcare systems can submit fraudulent insurance claims, alter patient information, and misuse stored payment or medical data. The results include privacy breaches, financial losses, and a loss of trust in critical care systems.

🚨 Why Account Takeover Is a Growing Threat for Healthcare

With the surge in digital health services, patient portals, and telemedicine, account security is now a front-line defense in protecting healthcare ecosystems. Risky behaviors – like password reuse and phishing susceptibility –amplify exposure to credential-based attacks:

Password reuse: Patients and staff often reuse credentials across multiple sites, making them vulnerable to credential stuffing.
Malware and phishing: Devices infected with malware or targeted by phishing attacks can expose login credentials and sensitive medical information.
Fraudulent account actions: Once an attacker gains access to a healthcare account, they may:
- Modify patient data or insurance information.
- Access and misuse stored PHI.
- Submit false claims or prescriptions.
- Lock out legitimate users, delaying or disrupting care.

These incidents can jeopardize care delivery, violate HIPAA and data privacy regulations, and increase the administrative burden on providers.

🛡️ Proactive Defense with SpyCloud

SpyCloud enables healthcare organizations to identify compromised credentials and sensitive user data before bad actors exploit them. Leveraging our constantly updated breach, malware, and phishing repository, providers can:

Detect at-risk patient or staff accounts in real time.
Prevent ATO, fraudulent activity, and PHI exposure.
Enhance access control workflows across EHRs, billing systems, and portals.
Reduce the cost of remediation, patient communication, and compliance enforcement.

🧰 User Exposure API for Healthcare Providers

The User Exposure API allows healthcare IT teams to query SpyCloud’s threat intelligence database using patient or staff identifiers:

Email address
Phone number
Username
IP address

With seamless integration, organizations can:

Prevent logins using known-exposed credentials.
Detect malware-infected devices leaking authentication data.
Identify exposed PII and health-related data points tied to identity fraud.

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Over 200+ data types beyond just usernames and passwords can be uncovered, offering deep visibility into compromised user risk.

⚙️ How It Works

Submit an account identifier (email, phone number, etc.) to SpyCloud via API (SHA1 hash or plaintext). TLS ensures encrypted transmission.
SpyCloud returns any matches from breach or malware sources containing exposed credentials or sensitive user data.
Your systems evaluate the exposure:
- Does the password match one used in your system?
- Was the data captured through malware or phishing?

Take action based on exposure risk:

Enforce a password reset.
Trigger step-up verification (e.g., email, SMS, or phone call).
Flag account for investigation or alert the user.

Keep attackers out, even if users recycle known-compromised passwords.

🎯 Key Benefits for Healthcare Organizations

Prevent unauthorized access to patient portals and EHR systems
Detect and block compromised user credentials tied to PHI
Reduce insurance and medical billing fraud
Ease support burden for account recovery and identity validation
Strengthen regulatory compliance and patient trust

📌 Why It Matters

Exposed credentials and patient data – whether stolen via breaches or exfiltrated through malware – are actively traded and exploited by cybercriminals. For healthcare providers, the impact can include:

Undetected access to sensitive patient records
Fraudulent medical billing and prescriptions
Regulatory fines and reputational damage

Integrating SpyCloud’s credential intelligence is essential to stay ahead of credential-driven threats. It equips healthcare organizations to act quickly and prevent exploitation – protecting patient safety, maintaining compliance, and ensuring continuity of care.