CAP User Exposure API

Banks, credit unions, fintechs, and insurers manage millions of customer accounts across digital banking portals, mobile apps, trading platforms, and claims systems. These accounts often contain highly sensitive data – personally identifiable information (PII), account numbers, payment instruments, and transaction histories – that, if compromised, can lead to fraud losses, regulatory exposure, and erosion of customer trust.

SpyCloud empowers financial institutions to combat account takeover (ATO) fraud targeting retail and commercial users, advisors, and support staff. Cybercriminals who gain access can initiate fraudulent transfers, file fake claims, open new lines of credit, or social-engineer support – driving direct loss and downstream operational costs.

🚨 Why Account Takeover Is a Growing Threat for Financial Services

As customers adopt digital-first banking and payments, account security becomes a frontline control. Common behaviors and attacker tradecraft increase credential-driven risk:

• Password reuse: Consumers often reuse credentials across sites, enabling credential stuffing at scale.
• Malware & phishing: Banking-themed lures and infostealer malware expose logins and PII that fuel ATO and application fraud.
• Fraudulent account actions: Once inside, attackers may:
  • Initiate unauthorized transfers or card-not-present purchases
  • Change contact details to bypass alerts and lock out the rightful user
  • Abuse P2P rails, bill pay, or ACH to launder funds

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These incidents drive fraud write-offs, claims leakage, higher support load, and reputational damage.

🛡️ Proactive Defense with SpyCloud

SpyCloud helps financial institutions detect compromised credentials and sensitive user data before attackers exploit them. Using a continuously updated collection of breach, malware, and phishing data, teams can:

• Identify at-risk consumer or staff accounts in real time
• Block ATO attempts and prevent funds movement abuse
• Strengthen authentication and fraud orchestration workflows
• Reduce recovery costs, chargebacks, and call center escalations

🧰 User Exposure API for Financial Services

The User Exposure API allows fraud, security, or IAM teams to query SpyCloud’s intelligence using identifiers commonly associated with financial accounts:

• Email address
• Phone number
• Username
• IP address

With seamless integration, institutions can:

• Prevent logins using credentials known to be exposed
• Detect malware-infected devices leaking authentication data
• Identify exposed PII tied to identity and application fraud
• Correlate 200+ data types beyond usernames/passwords to assess risk

⚙️ How It Works

1. Submit an account identifier (email, phone, etc.) to SpyCloud via API (SHA1 hash or plaintext). TLS encryption secures all traffic.
2. Receive exposure results matching that identifier from breach, malware, or phishing sources.
3. Evaluate risk in your fraud stack:
   • Is the exposed password still in use?
   • Is the data tied to malware or phishing activity?
4. Take risk-based action:
   • Force a password reset
   • Trigger step-up authentication (e.g., OTP, push)
   • Flag or throttle high-risk sessions; route to review

🎯 Key Benefits for Financial Services

• Reduce ATO, funds transfer fraud, and claims abuse
• Lower chargebacks and operational recovery costs
• Improve precision of authentication and fraud rules
• Protect advisor/staff accounts from social engineering risk
• Preserve customer trust and digital conversion rates

📌 Why It Matters

Exposed credentials – obtained via breaches, phishing, or malware – remain a primary entry point for financial fraud. Consequences include:

• Silent takeover of banking and card accounts
• Unauthorized transfers and payments
• Regulatory scrutiny and reputational harm

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Integrating SpyCloud’s credential intelligence is essential to outpace credential-driven attacks – protecting customers, reducing losses, and maintaining confidence in your digital channels.