FAQs

Frequently asked questions about inviting and managing partners in Third Party Insight.

❓What happens when I invite a Partner?

Your partner will receive an invitation to set a login for the SpyCloud Portal. You can personalize the invitation to suit your Organization’s needs, with your additional comments.

Here they will be able to see their risk score of:

Exposed Plaintext Credentials
C-level Executives Exposed
Potentially Infected Employees
Combo List Collisions
Password Reuse Index

SpyCloud allows your Partner to take control of remediation. They can notify you once they’ve taken action:

Your partner will also be able to add 10 domains, 1000 emails and 20 IP Addresses in order to remediate their risk.

❓How to invite a partner to join Third Party Insight?

Head into your Third Party Insight tab, navigating through your portal using the left-hand menu.

You will need to ensure that your partner's domain has been added; you can do this through the Manage Partners tab. Once your partner's information is reflective in your dashboard, you can share this using the Share button:

❓Who can see my invites on the Portal?

Only your admin account can see the Partners that you have invited. Any account with Third Party Insight enabled can add, delete and view Partner data.

❓How long is an invite valid for?

An invite is valid for 30 days. If your link has expired, this can be resent using the Portal by re-inviting the Partner.

❓Can I invite multiple partners under one email?

As the invitations allow Partners to create a Portal login, invites can only be accepted to unique emails. One email cannot be used to accept multiple invitations.

However, if a client requires one Partner to receive multiple invitations, they can use the email subaddress method:

Gmail: e.g., [email protected] or [email protected]
Outlook: e.g., [email protected]